Service & Support

Steeger USA Aftermarket Solutions is a dedicated team committed to ensuring a superior customer experience. Steeger USA believes that keeping your machines running is just as important as selling new equipment.

Our full-time, factory trained support staff service all makes and models with representatives located in the United States and Asia for quick response times.

Technical Support
With over 40+ years of equipment and braiding experience, you can feel confident relying on Steeger USA equipment.
  • Installation and training services allow your team to hit the ground running
  • Dedicated personnel for remote troubleshooting, onsite support, and applications assistance
  • Highly trained technicians for routine inspection and maintenance reducing production down-time
  • Support for all machine types and styles regardless of production year.

Technical Support Form

Feel secure in your investment and maintain the integrity of your Steeger USA equipment by using OEM parts.
  • Dedicated in-house aftermarket specialist for fast response and guidance on parts identification
  • Large inventory of parts for routine maintenance, new application, and emergencies
  • Ask about volume discounts and stocking programs to enable 48-hour shipment solutions

Part Request Form

Pre-Owned Equipment
Reliable pre-owned equipment is a cost effective solution.
  • Certified capital equipment perfect for start-ups and process validation
  • Upgraded to latest performance and manufacturing standards
  • Lease and trial arrangements available along with standard factory warranty

View Current Inventory

Equipment Upgrades
Equipment upgrades offer a flexible solutions for new applications and/or gain efficiencies.
  • Up-to-date technology at a fraction of the cost of a new machine
  • Integrate new software, reduce noise, upgrade controls systems, along with application specific customization

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Service Contracts
Have peace of mind that your equipment is running efficiently.
  • Meet your quality system requirements with scheduled preventative maintenance visits performed by the original equipment manufacturer
  • Lock in discount pricing for service visits, repairs, and parts

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Streamlined process for equipment and parts return.
  • Fast and convenient returns
  • Repair estimates provided timely
  • Expediting options available

RMA Form

Get To Know Our Support Team

Paul HazeresR&D Lab and Quality Leader
Ray MewshawIT Leader
Doug CoteField Service Leader
Crystal CoteAftermarket Leader
Hannah Coley
Paul Hazeres

Paul HazeresR&D Lab and Quality Leader

Ray Mewshaw

Ray MewshawIT Leader

Doug Cote

Doug CoteField Service Leader

Crystal Cote

Crystal CoteAftermarket Leader

Hannah Coley

Hannah Coley